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SubjectCannot purchase gift for friend
CategoryPurchases and Payment > Credit card
This Question's Message(s)
1 Message by you on Thu, 23rd Dec 2010 10:47 am
When I try to purchase a game for a friend my credit card is declined but I
can purchase for myself with no problem.Both of my credit cards and the
wallet will not let me purchase for a friend. Both cards have almost nothing
on them, so insufficient funds is not an issue.
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2 Message by Support Tech on Thu, 23rd Dec 2010 2:40 pm
Hello,
Thank you for contacting Steam Support.
Are you attempting to make the purchase through Steam or with a web
browser using the storefront webpage?
If using Steam, try the following:
If using a PC
-Exit Steam, then go to the location that Steam is installed to. By default
this is C:\Program Files\Steam directory (this is the default with a Steam
installation - if you set a different installation directory, you will need to
browse to it).
-Delete all of the files except for:
Steam.exe
And the folder \SteamApps\
If using a Mac:
-Exit Steam and go to the folder Users/[username]/Library/Application Support/Steam
-Delete all of the files in this folder except for SteamApps.
Restart your computer and test the issue.
Note: This process will not affect your currently installed games.
If the issue still persists, try using a web browser (Internet Explorer 7 or
higher on PC, or Safari if on a Mac) to make the purchase using
http://store.steampowered.com/
If it still fails, try logging into your Steam account and making the purchase directly through the Store interface.
Please let us know if you have further questions or concerns.Statistics: Posted by DArkness — Thu Dec 23, 2010 3:20 pm
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